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FAQ & user guide

For a guide on how to use the StratOG.net website, see our User Guide (PDF). If you would like to watch a demo video, visit the Demos page.

Frequently asked questions

Use the links below for more information on each topic.

My account

Accessing eTutorials

Learning history

CPD

Accessibility

My Account

I'm having trouble logging into the website

Please check the following:

  1. Check that your computer is running the internet as usual
  2. Make sure that your CAPS lock button is not on and that you entered your username and password correctly
  3. Follow prompts for forgotten passwords located below the login area
  4. If all else fails, contact StratOG.net

How can I change my account details?

Once you have logged in, a 'My profile' link appears in the header bar, just above the 'Search' field. By clicking on this, you will be taken to your RCOG web profile account where you can amend your password as well as other details.

How can I change my password?

Once you have logged in, a 'My profile' link appears in the header bar, just above the 'Search' field. By clicking on this you will be taken to your RCOG web profile account where you can amend your password as well as other details.

You can change your password by clicking the 'Edit' tab above, then clicking 'Edit RCOG record'.

I have updated my country of residence but the eTutorial banding prices haven't changed

It can take up to 24 hours for a change in location to be recognised by our internal systems. If this has not changed after 24 hours, contact StratOG.net.

I have updated my job role to a trainer, but I can't access the Teaching resources

It can take up to 24 hours for a change in job role to be recognised by our internal systems. If this has not changed after 24 hours, contact StratOG.net.

Accessing eTutorials

How do I receive the free eTutorial?

All users on StratOG.net are eligible to receive a free eTutorial, Uterine cavity surgery. If you are new to the site and have logged in, under the 'My account' block you will see a button 'Free tutorial'. If you select this, the free eTutorial will now be accessible.

The eTutorial can be accessed by going to the Core training homepage. Click on the third module heading, Surgical Procedures and Postoperative Care, and the free eTutorial is listed third from the bottom.

How much does StratOG.net cost?

See Prices.

I represent an institution; what information do you have regarding StratOG.net licenses?

See Institutions

Accessing StratOG edition one (paper-based)

Unfortunately a previous purchase of StratOG (edition one) does not mean you have access to StratOG.net. StratOG (edition one) and the accompanying online component are no longer supported by the RCOG. StratOG.net improvements include:

  • interactive assessment with instant feedback
  • the facility to save assessment scores
  • links to guidelines and reading material
  • streamed videos of procedures and scans
  • animations to simplify complex principles
  • the facility to attach reflective notes to web pages

Learning history

How do I track my progress through the core training eTutorials?

In each eTutorial, pages either count towards your progress (e.g. reading pages, assessments) or don't count towards your progress (e.g. introduction page, e-tutor profile). You can record your progress through an eTutorial by clicking on the button 'I have completed this page' that appears at the bottom of every reading page that counts towards your progress.

For assessments, you only need to complete these and submit your answers for that page to count towards your progress.

You can track your progress using My learning history. This page lists all of the available eTutorials, your progress and links to your learning history and reflective notes.

In addition, on every page within the eTutorial on the top right-hand side under the eTutorial name, are links to your learning history. This page displays the pages complete, pages yet to complete and your assessment scores. You can print a copy of your learning record or save as a PDF and upload to your ePortfolio.

Note, your percentage of complete pages will change with any new addition/subtraction of pages made to each eTutorial when they are reviewed; that is, once an eTutorial has been completed at 100%, this percentage may be recalculated with revision of the eTutorial.

Learning records are recommended to be printed at the time of completion.

Will I get a certificate?

Once you have completed an eTutorial you can print your learning record. Your learning record shows your progress, e.g. 100% (of the eTutorial has been completed) and your assessment scores. On your learning history page for each eTutorial, you can print a copy of your learning record or save as a PDF and upload to your ePortfolio.

If you are presenting the certificate for a course, you will have to check with your learning provider whether this is applicable for your course.

Note, your percentage of complete pages will change with any new addition/subtraction of pages made to each eTutorial when they are reviewed; that is, once an eTutorial has been completed at 100%, this percentage may be recalculated with revision of the eTutorial.

Learning records are recommended to be printed at the time of completion.

CPD

What resources are available on StratOG.net for CPD?

The Core training, Advanced training and Online lectures are all available for CPD. For more information, including how many points you can claim, visit our CPD page.

Accessibility

I'm having trouble viewing StratOG.net

Have you got the latest updated version of your browser? The StratOG.net website supports the following browser versions:

Windows XP

  • Microsoft Internet Explorer 8.0
  • Microsoft Internet Explorer 7.0
  • Microsoft Internet Explorer 6.0
  • Mozilla Firefox 3.6
  • Google Chrome 4 (partially supported)
  • Apple Safari 4 (partially supported)

Windows 7

  • Microsoft Internet Explorer 8.0
  • Mozilla Firefox 3.6
  • Google Chrome 4 (partially supported)
  • Apple Safari 4 (partially supported)

Mac OS X

  • Mozilla Firefox 3.6
  • Google Chrome 4 (partially supported)
  • Apple Safari 4

Partially supported means that the StratOG.net website will function correctly but that the styling may display incorrectly. The website does not support beta versions of browsers or operating systems.

How do I upgrade my browser?

Click on the links below for the type of browser you would like to upgrade and follow the instructions from that page.

We cannot take any responsibility for the software available on these sites.

How can I increase the text size?

To change the text size in Microsoft Internet Explorer or Mozilla Firefox, select View, then Zoom or Text Size, or you can use Ctrl + and Ctrl -.

For more information about vision impairment guides, see Microsoft's accessibility guides on ways to adjust your computer or see available technology products.

I'm having trouble viewing animations and videos in the core eTutorials or the workplace videos

All of our animations and videos on the website are SWF files that require Flash software in order to be viewed. It may be worth checking that you have Flash installed, or that you have the latest version of Flash. Not all videos require this; therefore, you may be able to view other website videos without Flash.

You can download Flash software for free from the Adobe website.

Although the Adobe website is well-known and recognised, we cannot take any responsibility for the software available on their site.

I'm having trouble viewing the online lectures

If you are having trouble viewing the online lectures, please contact StratOG.net with details of the error and include information about what platform you are using, e.g. Windows XP, and what browser and version you are using, e.g. Firefox 3.6.

Can I use StratOG.net on my Smartphone?

You can view StratOG.net on the smartphone like any other website. We don't have an application available at this time. Please note all of our animations and videos on the site are SWF files, which require Flash software in order to be viewed.