The RCOG offers an open returns policy. Returns do not need to be authorised by our representatives or by the College if the following requirements are met:
- The books are RCOG Press titles. (Titles published under the imprint RCOG Press.)
- Returns will not be accepted until three months from date of invoice.
- Titles stocked for longer than 15 months from dispatch date will not be accepted.
- That books are in good condition and, where applicable, in the original packaging.
- That we have a record of supply - please quote the invoice number against which the books were supplied.
- That the return request does not exceed supply.
- That titles are still be in print.
- That old editions are within six months of publication of current edition.
All return carriage costs to be borne by the customer, except as below;
Defective Books/Damaged in Transit: Please submit these separately within 7 days of receipt. We will refund the cost of the return so please advise us of your shipping costs.
Incorrect Shipment: Please notify us of the error within 7 working days of receipt. We will refund the cost of the return so please advise us of your shipping costs.
Returns received in unsaleable condition may be re-charged and held for collection for 28 days after which they may be destroyed.
If you have any queries regarding this returns policy please contact:
RCOG Bookshop
27 Sussex Place
Regent's Park
London NW1 4RG
