You are currently using an unsupported browser which could affect the appearance and functionality of this website. Please consider upgrading to the latest version or using alternatives such as Mozilla Firefox, Google Chrome or Microsoft Edge.

New RCOG website launch FAQs

Welcome to the new RCOG website

Following the successful digital transformation of our exams and events in 2021, our new website is the next milestone in our work to improve the usability and accessibility of the College’s digital services.

 

As we roll out the new site, please accept our apologies as we do all we can to minimise any potential disruption. Over the coming weeks and months we will be adding more content to the website. Please see frequently asked questions below: 

 

We began rolling out the first phase of the website on Tuesday 15 March.

Most users can see the new website by 12 noon UK time, but it may take up to 24 hours for some users depending on your location.

The preparation and development to connect all our platforms will begin at 9pm UK time on Sunday 13 March. This means some of our services will be temporarily unavailable so we can complete the necessary work to go live.

You won’t be able to access the following services from 9pm UK time Sunday 13 March until Tuesday morning:

  • Login/logout functionality
  • Events registration
  • Access to member benefits

Functionality to pay your Membership, Trainee, Associate or Affiliate annual subscription will be available from week commencing Monday 21 March 2022.

The new website will not impact you from a technical perspective, and your existing login details will remain the same.

As with the launch of any new digital platform there may be some post-launch minor difficulties and bugs. Thorough testing has taken place prior to launch to minimise these. We thank you for your patience while the website settles.

There are noticeable improvements to the design, with an enhanced user experience and changes to the navigation, so it may take a bit of time to familiarise yourself with the new layout.

Over the coming weeks and months we will tell you all about the exciting new features of our site.

On Monday 14 March, all other content on the website will remain available.

On the morning of Tuesday 15 March the majority of users will see the new website by 12pm UK time, but it may take up to 24 hours for other users depending on your location.

As the old and new platforms cross over there will be no access to the RCOG website. We apologise for this disruption, the teams will be doing all they can to minimise disruption.

You do not need to do anything to access the new website – you will seamlessly transfer from the old website to the new.

No. You don’t need to reset your login details, but should you wish to, you can reset your login details via the ‘Reset your password’ page.

Our Digital team welcomes your feedback on your experience of the new website. Please share with us via this form. Our aim is to continually improve and optimise the website over the coming weeks, months and years. We’ll be providing more opportunities for you to get involved in user research – watch this space.