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Problems logging in

What to do if you’re having trouble logging in

I forgot my password

Follow the online instructions to reset your password.

 

I forgot my login email address

First, try using your email address to reset your password.

If you cannot reset your password, contact us at online@rcog.org.uk

Please provide your RCOG number and any email addresses, so we can find your account.

 

I don’t know if I have an account

First, try using your email address to reset your password.

If you cannot reset your password, contact us at online@rcog.org.uk

If you have an RCOG number, have taken an exam or booked an event, you already have an account with us.

Please provide your details, including your RCOG number, full name, and any email addresses you may have used.

 

I need an account, and I don’t already have one

If you have an RCOG number, have taken an exam or booked an event, you already have an account with us.

Please don’t create a new account if you already have an account, because this will cause problems and delays.

If you have never had an account with us, you can create one using our account registration form.

 

Technical problems

If you are having technical problems which are not listed above, please contact us at online@rcog.org.uk or +44 20 7772 6225 and provide the following:

  • Your RCOG number
  • Registered email address
  • Screenshots of the problem
  • Details of the problem