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Membership Assistant

Investors in People logo, RCOG

  • Membership Assistant, Membership Team
  • Part-time (21hrs per week)
  • £21,272 – £26,135 salary pro rata
  • Excellent benefits

An opportunity has arisen for a Membership Assistant within the External Affairs Directorate at the Royal College of Obstetricians and Gynaecologists (RCOG).

The main focus of this role is to support day to day membership operations, specifically to be responsible for membership verifications, processing and reporting on membership applications and renewals as well as ongoing data maintenance and customer service.

You will be responsible for processing membership applications, upgrades and renewals in line with department benchmarks. You will support member data capture and maintenance campaigns and prepare membership statistics reports, accurately reflecting growth of both new and renewed applicants by income and country of residence.

As a successful candidate, you enjoy providing excellent customer service, face to face as well as via email and telephone. You will have experience of data entry, maintenance and export for a membership association or similar. You will have exceptional organisational skills and possess the ability to prioritise, plan and pay careful attention to detail whilst working to deadlines. Having a sound knowledge of the Data Protection Act and compliance requirements for membership data is also essential. The successful candidate for this position will have a flexible approach to work and be a team player.

The RCOG is a professional membership association dedicated to delivering the highest standards of training and education in the medical specialty of obstetrics and gynaecology. Located in pleasant offices overlooking Regent’s Park, the College offers a friendly working environment with an excellent benefits package that includes flexible working hours, free lunches, subsidised gym membership, season ticket loan, first class pension scheme and generous annual leave entitlement.

Please return your completed application form to jobs@rcog.org.uk. If you have further questions you can contact the HR Department on 020 7772 6453.

The closing date for applications is Friday 26 January 2018 at 10.00am. Late applications will not be accepted.

The College is an equal opportunities employer.