Skip to main content

Undermining / belittling

Kindness and gratitude improve the performance of the people you work with.

Team members want to feel acknowledged, heard and valued.  This is not the same as telling them that they are always right. Video case study 2 (9mins) from the RCOG e-learning module on improving workplace behaviour explores this concept.

Practical tips

Use body language and non-verbal cues which show respect

Show kindness and gratitude

Acknowledge people's efforts and achievements

Explore tips on giving feedback

Consider Learning from Excellence and formal nominations to reward good behaviour.

Find more information and details in Module 4, Question 4 "Breeding kindness and positivity"

Infographics

Available from Civility Saves Lives:

https://www.civilitysaveslives.com/infographics

Infographic: Civility. The only behaviour that makes you appear both warm and competent.

Civility Saves Lives infographic: Civility. The only behaviour that makes you appear both warm and competent.

Infographic: "Thank you" 2 words, huge impact

Infographic by Civility Saves Lives: "Thank you" 2 words, huge impact

Infographic: Who benefits from kindness at work?

Infographic: Who benefits from kindness at work? Civility Saves Lives infographic explaining the benefits to givers and receivers of kindness

See these and more infographics by Civility Saves Lives at www.civilitysaveslives.com/infographics