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Delegate FAQs
Frequently asked questions regarding the postponement of the Oman Congress 2020

Why is the Congress being postponed?

When will the rescheduled Congress dates be?

Can I transfer my place to the rescheduled Congress dates?

Will I receive a refund for my registration fee?

If I transfer my registration and my circumstances change, will I be able to cancel at a later date?

When do I need to apply for a refund by?

I’m flying with Oman Air, will they let me cancel or change my flight?

Am I entitled to a refund of my travel and accommodation costs?

I have booked accommodation through the Congress Secretariat, will I get a refund?

I have arranged a holiday immediately before/after Congress. Can I request a refund of these associated costs?

UPDATED: Can I still travel to Oman if I want to?

I’ve booked accommodation with my Congress registration. Will this be refunded?

My travel insurance won’t cover me, what can I do?

My travel insurance company requires a letter to confirm the event has been cancelled, can you provide one?

Can't find the answer to your query here?
If you can't find the answer to your query in any of these FAQs then please email us. We aim to respond to your email within two working days. We will respond to emails in the order in which they are received. Please note, our office hours are 9am-5pm (UK).
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