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Communication with families

As outlined previously in this report, neonatal reviewers considered that the quality of the information pertaining to the neonatal care of babies was often lacking.

 

As a result, reviewers found they were unable to assess the quality of neonatal communication with families as there was insufficient information contained within the reviews.

 

Things you can do

Open and consistent communication between all team members and families should occur promptly. Verbal communication may be complemented by printed information, e.g. Bliss or local parental information leaflets on therapeutic hypothermia.