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Direct Debit FAQs

FAQs on paying by Direct Debit

Dates

Instalments and frequency

Problems and third parties

 

What date will my Direct Debit be taken?

Your RCOG membership fee is due by 31 January.

Therefore your 2021 membership subscription fee will be collected via Direct Debit on/around the below dates (depending on whether you choose to pay in a single instalment or 4 instalments):

  • Monday 29 January 2022
  • Monday 28 March 2022
  • Monday 30 May 2022
  • Monday 25 July 2022

 

When will my payment by 4 equal Direct Debit instalment start?

If you return your Direct Debit Mandate by Monday 10 January 2022 and specify the collection method as instalment, collection will take place in January, March, May and July (as above).

 

What happens if I miss the January deadline?

Direct Debit Mandates received after Monday 10 January 2022 may be included within a subsequent collection on Monday 28 March 2022.

 

If I pay in instalments, will I receive a receipt for each payment made?

A receipt for each instalment payment will not automatically be provided.

However, they can be requested from the Finance Department at FinanceDept@rcog.org.uk or 020 7772 6310.

A formal receipt will be sent once the final instalment has been collected and your full fee paid.

 

I'd like to pay by Direct Debit in a single instalment annually

If you wish to pay for your membership for the whole year and are setting up a new Direct Debit, please specify your preference for a single collection on your completed Direct Debit form (PDF 66kb) and email it to the Finance Team at FinanceDept@rcog.org.uk.

If you are an existing Direct Debit payer and decide that you wish to amend the way you pay for your membership, please contact the Finance Team who will be able to advise you.

 

Can I cancel my payments by instalment at any time?

Yes you can cancel your instalment Direct Debit at any time. However, you will not be allowed to resume Direct Debit payments until the following year.

Payment of any outstanding balance would need to be paid by credit/debit card, cash, cheque or bankers draft.

If you do not pay your membership fee in full, access to your benefits will be stopped.

 

Can I pay monthly?

Unfortunately, we are unable to set up a monthly Direct Debit.

However you do have the option to spread the cost of membership over 4 equal instalments in January, March, May and July.

 

How do I switch between annual and 4 equal instalment Direct Debit payments?

Please contact the Finance Team at FinanceDept@rcog.org.uk or 020 7772 6310 to request this change.

You'll receive formal confirmation from the College once the switch has taken place.

 

What happens if a payment by instalment fails?

We will write to inform you of the failed Direct Debit and you will be given the opportunity to rectify the problem ahead of the next collection date.

Unfortunately, 2 failed Direct Debit collections will result in the removal of the option to pay by the instalment payment plan.

Payment of any remaining outstanding balance would need to be paid by cheque, credit/debit card, cash or bankers draft.

 

There has been a problem with my Direct Debit. How does this affect my membership?

If your Direct Debit has not started or fails, you will need to ensure that we have your correct bank details.

We strongly recommend you do not email your bank details to us.

Please contact the Finance Department direct on 020 7772 6310 between 9am and 5pm (UK time) Monday to Friday.

If you do not pay your membership fee in full, access to your benefits will be stopped.

 

Can a third party pay for my membership on my behalf?

The RCOG has a responsibility under the Data Protection Act not to disclose or confirm personal information, including membership details to any third party.

If a third party pays your membership fee, we urge you to set up a password only you and the third party acting on your behalf know. This will be used as a security check for identity verification purposes. Please contact the Finance Department on 020 7772 6310 to make this arrangement.

 

Can a third party set up a Direct Debit on my account?

No, we can only set up a Direct Debit at the request of you as an RCOG member.

However, we can set up a Direct Debit using a third party's bank or building society. Please notify us of their details by returning the authorisation form (Word document 890kb).